Feature Tour

Knowledge Manager makes publishing, sharing and collaborating on knowledge easy. Click on a feature below to learn more about it. If you require a particular feature and cannot find it listed below, please contact us.

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  Publish
  Share knowledge, including Microsoft Office documents and PDF files from your web browser.
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  Workflow
  Create permission-based workflows for publishing and updating knowledge items.
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  LDAP Integration
  Integrate users and groups from Microsoft Active Directory, Novell eDirectory, etc.
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  Feedback
  Various feedback mechanisms help to improve quality of knowledge including "helpful" ratings.
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  Attachments
  Attach files to articles and search the contents of Microsoft Office and PDF attachments easily.
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  Publish Dates
  Set start/expiry dates to show time-sensitive knowledge items only when required.
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  Active Response
  Provide commonly requested knowledge in response to search words as they are typed.
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  Quick Add & Edit
  Add new knowledge and change existing entries while browsing your knowledge base.
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  Search
  Fast search of knowledge items including META data, custom fields and attachments.
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  Syndicate
  Share content via RSS with automatic syndication of categories, hot topics, etc.
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  Themes
  Choose from included themes or integrate into your existing website or intranet design.
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  Users
  Multiple user accounts which can be assigned to local or LDAP groups.
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  Print
  Printer friendly versions of all knowledge items are only a click away.
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  PDF Export
  Export knowledge items into PDF format for printing or archiving in just one click.
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  Email
  Send links to knowledge items via email to friends, customers or associates.
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  Backups
  Backup your entire knowledge base in just a few clicks from the control panel.
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  Related Knowledge Items
  Related knowledge items are detected and shown automatically to facilitate easy browsing.
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  Custom Fields
  Create, assign, filter and search unlimited custom data fields for knowledge items.
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  Statistics
  Get a complete overview of how customers, staff and partners are using your knowledge base.
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  Import
  Import existing knowledge items using the CSV-based import wizard.
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  Groups
  Flexible group-based permissions for granular control over your entire knowledge base.